Privacy Policy

 

Thank you for choosing to be part of our community at Shenzhen Youbi Technology Co.,Ltd (“company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our Privacy Policy, or our practices with regards to your personal information, please contact us at sales@bestrugged.com

When you visit our website https://www.bestrugged.com, and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our Privacy Policy (our “Privacy Policy”). We seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this Privacy Policy that you do not agree with, please discontinue use of our Sites and our services.

This Privacy Policy applies to all information collected through our website (https://www.bestrugged.com), and/or any related services, sales, marketing or events (we refer to them collectively in this Privacy Policy as the “Sites”).

Please read this Privacy Policy carefully as it will help you make informed decisions about sharing your personal information with us.

WHAT INFORMATION DO WE COLLECT?

We collects information in the below ways:

1, When you register for an account and purchase BestRugged.com products, you shall provide relevant personal information, such as user name, gender, phone number, email, mailing address, zip code, consignee information, method of payment and bank account information, etc.

2, When you activate and use BestRugged.com products, we shall also collect information about your device or software, such as device name and model, device ID (such as IMEI and SN), operating system version number, language selected for the device, time zone, information of SIM card telecom operator, serious error log of system and other information.

3, Location information: information from you or other users, including your geographic location, such as the region contained in the account information you have provided; country information displayed by the telecommunications carrier code you use. Some pre-loaded, location service-based apps such as maps, navigation and weather service apps will collect your location information with your consent.

4, When you call our us for assistance, we shall ask for your name, phone number, product information and receiving time, and record your number of calls, date of call, problem encountered and the solution we give to you.

5, Do not use the collection of user information as the main purpose

How Personal Information is Secured:

We uses administrative, organizational, technical, and physical safeguards to protect the personal information it collects and processes.  Nonetheless, we cannot guarantee your personal information will be perfectly secure at all times. Our security controls are designed to maintain data confidentiality, maintain data integrity, and give us an appropriate level of access to your data. For example, when you enter sensitive personal information  on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). we, based on its reasonable judgment, will continue to enhance its security procedures as new technology becomes readily available. If you have any questions about security on our website, you can contact us at sales@bestrugged.com .

Information automatically collected

We automatically collect certain information when you visit, use, or navigate the Sites. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Sites, and other technical information. This information is primarily needed to maintain the security and operation of our Sites and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.please review our cookies privacy directly

 

How BestRugged.com use your personal data

BestRugged.com takes your privacy very seriously and will never disclose, share or sell your data without your consent, unless required to do so by law. We only retain your data for as long as is necessary and for the purposes specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw consent at any time.

We collect your personal data in the performance of a contract and/or to provide a service and to ensure that orders are completed and can be sent out to your preferred address

We collect and store your personal data as part of our legal obligation for business accounting and tax purposes

We will not use the customer’s personal information and photos for advertisment if without the customer allowed.

Sharing and disclosing your personal information

We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. Any processors that act on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.

How long we keep your data

BestRugged.com only retains your personal information for the time period necessary for the purposes described in this Privacy Policy and as required by applicable laws and regulations.

Third-party service

This Privacy Policy does not apply to products and services provided by third parties. BestRugged.com products and services may include products and services from third parties, as well as links to third-party websites. In general, if these products and services are not displayed or linked to BestRugged.com Privacy Policy or in other ways indicating that BestRugged.com is the data controller or joint data controller, the Privacy Policy of the third party should apply with respect to any personal data processed.

We are not responsible for how third parties collect, use, share, transfer and protect user’s personal information, and cannot control how it is processed.

If you have any questions, comments, suggestions or doubts about this Privacy Policy or our products, please feel free to give us a feedback.

 

IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

Our servers are located in United States. If you are accessing our Sites from outside United States, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information , in United States, and other countries.

If you are a resident in the European Economic Area, then these countries may not have data protection or other laws as comprehensive as those in your country. We will however take all necessary measures to protect your personal information in accordance with this Privacy Policy and applicable law.

We are responsible for the processing of personal information it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf.

With respect to personal information received or transferred pursuant to the Privacy Shield Framework, we are subject to the regulatory enforcement powers of the United States Federal Trade Commission. In certain situations, we may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly solicit data from or market to children under 18 years of age. By using the Sites, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Sites. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at sales@bestrugged.com.

WHAT ARE YOUR PRIVACY RIGHTS?

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to update/correct it as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.

You also have the right to request erasure of your personal data or to restrict processing in accordance with data protection laws, as well as to object to any direct marketing from us and to be informed about any automated decision-making that we use.

In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

    • Log into your account settings and update your user account.
    • Contact us using the contact information provided.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Sites.

Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided. You will then be removed from the marketing email list – however, we will still need to send you service-related emails that are necessary for the administration and use of your account. To otherwise opt-out, you may:

    • Contact us using the contact information provided.

DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with the Sites, you have the right to request removal of unwanted data that you publicly post on the Sites. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Sites, but please be aware that the data may not be completely or comprehensively removed from our systems.

HOW CAN YOU CONTACT US ABOUT THIS PRIVACY POLICY?

If you have questions or comments about this policy, you may contact  us in below :

  • Company: Shenzhen Youbi Technology Co.,Ltd
  • Website: Bestrugged.com
  • Address:Room003 12th Floor Block B, He Dong Building,
    Liu Tang Road,Xi Xiang Street, BaoAn District,
    Shenzhen,China,518102
  • Phone Number: (86) )13077886636
  • sales@bestrugged.com