No Reason Returns Policy

To improve your shopping experience in BestRugged.com, we have return and exchange worry-free policy for some products (giveaways are not included) after receipt (For example, customers don’t like the product or order a wrong item). For relevant product types and valid return and exchange time, please check the following details.

Notes:

1. For non-quality issues(such as personal reason), customer will be responsible for paying the return shipping fees and any customs fees or duties incurred during the return process.

2. The returned product must be the same as the package sent, and the product is not damaged (the outer packaging is not opened, the product is not used, Windows is not activated, etc.), and does not affect the second sale.

3. Customized items ( such as, print customers’ logo, cutomize size ) are not covered by this guarantee.

4. If you do not want to pay high import duties on the return package, please avoid selecting an express mail service like DHL, UPS, TNT, FedEx, and similar ones.