-Seller refers to the website owner – the person to whom the order for the purchase has been given.
-Buyer refers to the person or organization placing the order.
-Goods refer to the product(s) for which the buyer has placed an order with the seller.
-Services means the services advertised on the Website, including any Goods, of the number and description set out in the Order.
-Website means our website bestrugged.com on which the Services are advertised.
These Terms and Conditions will apply to the purchase of the services and goods by you (The Customer). We are Shenzhen Youbi Technology Co.,Ltd with email address firstname.lastname@example.org; (the Supplier or us or we).
These are the billing terms on which we sell all Services to you. By ordering any of the Services, you agree to be bound by these Terms and Conditions.
All payments are due upon completion of order. If a payment is not received or the payment method is declined the order will not be placed for the products and no items will be shipped. The buyer forfeits the ownership of any items due to non-payment.
Concept of Sale
The description of the Services and any Goods in our website does not constitute a contractual offer to sell the Services or Goods. When an Order has been submitted on the Website, we can reject it for any reason, although we will try to tell you the reason without delay.
The Order process is set out on the Website. Each step allows you to check and amend any errors before submitting the Order. It is your responsibility to check that you have used the ordering process correctly.
You must ensure that the Order Confirmation is complete and accurate and inform us immediately of any errors. We are not responsible for any inaccuracies in the Order placed by you. By placing an Order you agree to us giving you confirmation of the order by means of an email with all information in it. You will receive the Order Confirmation within a reasonable time after making the order.
We offer free shipping on all orders. If an item is damaged during shipping, the seller will not be held responsible
however may offer a refund at discretion. The seller will take all reasonable steps to ensure protection from loss, damage, or destruction of the services or materials it supplies the buyer.
More detailed information on our shipping policies is available here: https://www.bestrugged.com/shipping-delivery/
Our refund/ returned policy consists of 4 parts:
- DOA(Defective On Arrival)
- Dislike The Phone Within 14 Days
- Broken Within One Month
- Broken After One Month And Within One Year.
The buyer must contact the seller by email: email@example.com before returning a product to us.
Not all merchandise is returnable. Shipping charges incurred for returned merchandise are the responsibility of the buyer.
Please check on our return policy for more detailed information: https://www.bestrugged.com/return-policy/
You can withdraw the Order by telling us before the order is shipped, if you simply wish to change your mind and without giving us a reason, and without incurring any liability.
An order may be canceled up until payment has been processed, whichever is earliest. The buyer is responsible for the payment on all orders canceled after commencement or payment. If your order has been shipped then we can not cancel it.
Any complaints about items or the seller should be submitted to our support team. Please email: firstname.lastname@example.org. Each case will be looked at individually and we will get back to you within 48 hours.
You agree to indemnify, defend and hold harmless BestRugged.com, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.
BestRugged.com shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.
If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.
Deduction for Goods supplied
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you (ie handling the Goods beyond what is necessary to establish the nature, characteristics and functioning of the Goods: eg it goes beyond the sort of handling that might be reasonably allowed in a shop). This is because you are liable for that loss and, if that deduction is not made, you must pay us the amount of that loss.
Timing of reimbursement
If we have not offered to collect the goods, we will make the reimbursement without undue delay, and not later than 72 hours after receiving the returned goods.
We will make the reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.
Questions about the Terms of Service should be sent to us at email@example.com